General terms and conditions

Service Terms

This website is operated by premiumskylights.co.uk. Throughout the site, the terms "we", "us", and "our" refer to premiumskylights.co.uk. premiumskylights.co.uk offers this website, including all information, tools, and services available from this site, to you, the user, subject to your acceptance of all terms, provisions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you use our "Service" and agree to the following terms ("Service Terms", "Terms"), including the additional terms and policies referenced herein and/or available via hyperlink. These Service Terms apply to all users of the site, including but not limited to users who are browsers, suppliers, customers, merchants, and/or content contributors.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are of legal age in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for illegal or unauthorized purposes, nor may you violate laws in your jurisdiction (including but not limited to copyright laws) when using the Service. You may not transmit worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL TERMS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (except credit card information) may be transmitted unencrypted and may (a) involve transmissions over various networks; and (b) involve changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or current information sources. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information is by definition not current and is provided for reference only. We reserve the right to change the content of this site at any time, but we are not obligated to update any information on our site. You agree that it is your responsibility to monitor changes on our site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be exclusively available online through the website. These products or services may have limited quantities and are only subject to return or exchange according to our Return Policy. We have made every effort to display the colors and images of our products appearing in the store as accurately as possible. We cannot guarantee that the display of any color on your computer screen will be accurate.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any approval. We shall have no liability whatsoever arising from your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available through our Service may contain materials from third parties. Third-party links on this site may lead you to third-party websites that are not affiliated with us. We are not responsible for investigating or evaluating the content or accuracy and we make no guarantees and will have no liability or responsibility for third-party materials or websites, or for other third-party materials, products or services.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you, at our request, submit certain specific entries (for example contest entries) or without a request from us, send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by mail or otherwise (collectively "comments"), you agree that we may at any time, without limitation, edit, copy, publish, distribute, translate and otherwise use in any media all comments you send to us. We are and will not be obligated (1) to treat any comments as confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://premiumdakramen.nl/policies/privacy-policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on a related website is inaccurate at any time without prior notice.

SECTION 12 - PROHIBITED USE

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its contents: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that we may remove the Service indefinitely or cancel the Service at any time without notice to you. You expressly agree that your use of, or inability to use, the Service is at your own risk.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Premium Skylights.nl and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any claim or demand, including reasonable attorney fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms of Service. This determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties arising prior to the termination date shall survive termination of this agreement for all purposes. These Terms of Service remain in effect unless and until terminated by you or by us. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our services, or when you stop using our site. If we, at our sole discretion, determine that you have not complied with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you shall remain liable for all amounts due up to the date of termination; and/or we may accordingly deny you access to our services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure or delay by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operational rules posted by us on this site or relating to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, earlier versions of the Terms of Service).

SECTION 18 - APPLICABLE LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Netherlands.

SECTION 19 - CHANGES TO THE TERMS OF SERVICE

You can view the most recent version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after changes to these Terms of Service have been posted constitutes acceptance of those changes.

SECTION 20 - WARRANTY

Our LUMIZEN skylights are supplied with a standard factory warranty of 10 years on the structural integrity of the product. This warranty covers structural defects and manufacturing faults under normal use and correct installation.
Correct installation also means: the use of support battens and the application of the specially associated glazing tape, as shown on the technical drawings.

For skylights or products of other brands, the factory warranties as stated in the accompanying documentation of the respective manufacturer apply.

SECTION 21 - Liability

No liability for indirect damage or consequential damage
1.Premium Skylights is only liable for direct damage that is directly and exclusively the result of a attributable failure in the performance of the agreement by Premium Skylights.
2.Direct damage is exclusively understood to mean:
the reasonable costs to determine the cause and extent of the damage;
the reasonable costs incurred to make the defective performance of Premium Skylights comply with the agreement;
the reasonable costs incurred to prevent or limit damage, insofar as the counterparty demonstrates that these costs have led to a limitation of direct damage.
3.Premium Skylights is never liable for indirect damage, including but not limited to consequential damage, lost profits, missed savings, reputational damage, production stoppages, construction delays, and damage due to business interruption.
4.Any liability of Premium Skylights is in any case limited to the amount paid out in the relevant case by the liability insurance of Premium Skylights, increased by the deductible that according to the policy conditions is for the account of Premium Skylights. If for any reason no payment is made under the said insurance, any liability is limited to the invoice amount of the relevant delivery.

SECTION 22 - Delivery Times and Delivery


1.All delivery times mentioned or agreed upon by Premium Skylights are always indicative and never apply as strict deadlines, unless expressly and in writing agreed otherwise.
2.Exceeding a delivery time does not entitle the counterparty to compensation, termination of the agreement or suspension of any obligation towards Premium Skylights, unless the delay is due to intent or gross negligence of Premium Skylights and the counterparty has put Premium Skylights in default in writing with a reasonable period for performance.
3.Delivery takes place from warehouse, unless expressly agreed otherwise in writing. The risk of loss, damage or depreciation of the goods passes to the counterparty at the moment the goods leave the warehouse of Premium Skylights or are made available to the counterparty.

SECTION 23 - Force Majeure


1.Force majeure is understood to mean: any circumstance beyond the will and control of Premium Skylights, whereby compliance with the agreement cannot reasonably be demanded from Premium Skylights, whether or not foreseeable at the time of entering into the agreement. This includes in any case: natural disasters, extreme weather conditions, war, threat of war, riots, fire, flooding, epidemics, pandemics, strikes, blockades, government measures, import or export bans, delays or shortcomings of suppliers or carriers, disruptions in energy supplies or communication networks, and other circumstances that prevent compliance with the agreement.
2.In case of force majeure, the execution of the agreement is suspended as long as the force majeure condition continues.
3.If the force majeure lasts longer than 6 weeks, both parties have the right to terminate the agreement wholly or partially in writing, without any obligation to pay damages.
4.As soon as a party knows or expects that it cannot perform timely or properly due to force majeure, it will notify the other party in writing within 5 working days.
5.In case of force majeure, Premium Skylights is not obliged to compensate any damage, costs or losses, directly or indirectly incurred.

SECTION 24 - CONTACT INFORMATION

Contact

Questions about the Terms of Service should be sent to us at sales@premiumskylights.co.uk

Our contact details are listed below:

premiumskylights.co.uk

Email: sales@premiumskylights.co.uk

Head Office (HQ):

Gaasterland 2-C

1948 RG, Beverwijk

The Netherlands

UK Office:

Office 53C, Unimix House

Abbey Road

London NW10 7TR

United Kingdom

Telephone: +31 251 338 020

Chamber of Commerce (KvK): 94071365

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